JobAssistAI is closing on 31 October 2026. Thank you for using it. Questions: contact@jobassistai.uk

Billing & payments

This guide explains how to manage your account billing, invoices and cancellations.

Plan changes & cancellations

Downgrading & cancellations

To move to a lower tier or the free Explorer plan, open Support in your dashboard. Your plan change is scheduled for after your current billing period, and you receive a confirmation by email. Your current benefits typically stay available until that date; then your account moves to the new tier and its limits.

Frequently Asked Questions

What payment methods do you accept?

Payments are processed securely through our payment partner. We accept major credit and debit cards, and other common methods depending on your region.

What happens to my data if I downgrade to the Free plan?

Your data is completely safe. We do not delete your tracked jobs, saved resumes, or cover letters. However, your ability to generate new AI documents will be restricted to the Free tier limits (1 resume, 3 cover letters total).

I upgraded but don't see my new limits?

Please refresh your dashboard. If limits have not updated after a few minutes, contact support with the date and amount of your payment — we will be glad to help.

Contact us

Find our contact details as below: